Where is the file I've just downloaded?

If you’ve just downloaded a file from our website but can’t find it, you can always re-download it from your account under Moje pliki.

If redownloading it does not help, check the usual download folders
  • Windows and Mac : By default, this is located in a folder called "Downloads," but this depends on your internet browser settings.
  • On mobile and tablets: By default, this is located in the "Files" app. (The actual name of the app may vary depending on your device)
Or you can search for the file
  • Windows: Open File Explorer and search for the song title.
  • Mac: Open Finder and use the search bar (top-right). Type the song title.
  • iPhone/iPad: Open the Files app and use the search field for the song title.
  • Android: Open the Files / My Files app and search for the song title.

Czy ta informacja była pomocna?